I would like to return unopened products within 1-14 days

Right of withdrawal

You have the right, within fourteen days without giving of reasons to revoke this contract.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken has or have taken possession of the goods.

To exercise your right of withdrawal, you must contact us,

junglück GmbH, Machtlfinger Straße 30, D-81379 Munich,

phone: +49 (0) 89 2555 25 663, e-mail: info@junglueck.com 
by means of a clear declaration (e.g. a letter or e-mail sent by post).
about your decision to revoke this contract.
You can use the attached sample withdrawal form, which is not, however, mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you cancel this contract, we will reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to your handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.

b) Exclusion from the right of withdrawal
Unless otherwise agreed by the parties, the right of withdrawal shall not apply to contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery. 

Sample withdrawal form
(If you want to cancel the contract, please fill out this form and send it back).
E-Mail: info@junglueck.com
"I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*).
Ordered on (*)/received on (*)
Name of the consumer(s)
Adress of the consumer(s)
(*) Delete as applicable.

Please return the goods to the following address:

JUNGLÜCK GmbH [Order number]

c/o msp druck und medien GmbH

Siegstraße 18

57548 Kirchen (Sieg)


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