What is the JUNGLÜCK satisfaction guarantee?

After receiving your order, you have 30 days to return any products you are not satisfied with.

If you want to return products to us, you can find all further information here.

After you have announced the return to us by e-mail, you have 14 days to return your products to us.

With our satisfaction guarantee, it doesn't matter if you don't like the product or can't tolerate them, if you want to return your products within the 30 days and inform us beforehand, we will take the products back. :)

Please note that the claim to free product additions, if any, added above a certain minimum order value expires in case of a return. In this case, the free product must also be returned, otherwise we reserve the right to deduct and retain the product value from the amount to be refunded.

After the expiration of the 30 days, a return is unfortunately no longer possible.

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