After receiving your order, you have 30 days to return products that you are not satisfied with.
If you would like to return products to us from Switzerland, you will find all further information here
After you have notified us of the return by email, you have 14 days to send your products back to us.
With our satisfaction guarantee, it doesn't matter if you don't like the product or if you don't tolerate it, if you want to return your products within the 30 days and inform us beforehand, we will take the products back. :)
We do not take back empty or more than extensively used products.
Please note that the entitlement to any free product additions above a certain minimum order value or order quantity expires in the event of a return. In this case, the free product must also be returned, otherwise we reserve the right to deduct and retain the product value from the amount to be refunded.
Unfortunately, returns are no longer possible after 30 days.
Vouchers and samples are excluded from the satisfaction guarantee.